FAQ
How soon will my order arrive?
The Sway Store will begin shipping orders on November 11, 2026. Shipping takes 5-7 business days. Pre-orders placed before November will be notified as their order progresses. Please email support@swaythefuture.com with any questions.
What if I want more?
Our first drop has intentionally been set to ship in 100-bag packs, offering an accessible entrypoint to anyone who wishes to use seaweed packaging. To order more, simply increase the quantity of cases at checkout!
If you’re seeking seaweed packaging at scaled quantities, Sway will gladly accommodate high-volume orders! Please reach out to support@swaythefuture.com to get started.
What if I want something different?
If you’re seeking different formats, more sizes, full custom print, or higher volumes, we recommend sourcing Sway bags through one of our trusted distributors. Explore what’s possible with EcoEnclose and Atlantic Packaging, or email us to figure out which vendor is right for you!
What other bags does Sway make?
We currently offer Sway Polybags and Die Cut Handle Bags. Interested in another format? Tell us which one!
What's the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, please email support@swaythefuture.com and we'll do our best to work with you to make it right.
Can my company sell these bags?
Keen to join Sway's growing distributor network? Fill out our Distributor Inquiry Form to get started.